Authorized use
Remote Access Terms
Use of the GebhardCS support platform is limited to authorized support, administration, and remote-work activity.
Permission
Users may connect only to systems they own or are expressly authorized to access. Credentials may not be shared, transferred, or used to circumvent an organization’s access controls.
Security responsibilities
Users must protect their credentials, use supported devices, follow their organization’s security policies, and promptly report suspected unauthorized access.
Service availability
Availability may be affected by maintenance, internet connectivity, customer equipment, third-party services, and events outside GebhardCS control. Emergency assistance should be requested by telephone.
Support
For access questions or to report a security concern, call 407-900-2948 or use the client support portal.
Effective September 16, 2026