GebhardCS
Support tools

Trust & privacy

Remote Support Privacy Notice

Information processed

The service may process connection details, device identifiers, session timestamps, account identity, diagnostic information, and information a user chooses to display or provide during a support session.

How information is used

Information is used to authenticate users, establish and secure remote connections, troubleshoot technology, document service activity, prevent misuse, and maintain service reliability.

Access and control

Remote access is limited to authorized GebhardCS personnel and approved customer users. Customers should close a session and contact GebhardCS immediately if access was not expected.

Questions

Contact GebhardCS at 407-900-2948 or through the client support portal.